Why Our Customers Are Flocking To Managed Services
From Traditional Break-Fix Network Support

With the constant changes to technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician. Obviously the costs of hiring a full-time IT person are not always feasible, even for companies with 20 to 50 workstations. Up until now, you only had two options for computer support:

Option #1: This option is the most common: you designate the most technically-savvy person on staff to be your make-shift IT manager and only bring in outside help when they run into a network crisis they cannot solve.

Problem is, you are pulling this person away from the real job you hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure your network.

This inevitably results in a network that is ill-maintained and unstable, which then results in excessive downtime, overspending on IT support, and expensive recovery costs.

Option #2: This is really foolish, but we see it every day: businesses that use their network until it “breaks” and then call in the experts to repair or replace whatever stopped working.

This reactive model of network maintenance is a surefire path to extensive downtime, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered.

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